there’s no place like home
AND IT WOULD BE RUDE TO NOT INTRODUCE OURSELVES BEFORE WE INVITE YOU INSIDE.
House of Zemi wasn't built because the world needed another marketing agency.
It was built because we were tired of watching great businesses blend into the background while everyone else was busy following the same trends, using the same templates and promising the same overnight success.
We figured there had to be a better way.
One where strategy actually comes before posting. Where creativity has personality. Where clients aren't treated like ticket numbers and marketing doesn't feel like a chore.
So we built the kind of place we'd want to work with ourselves.
Welcome home.
meet the team
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meet the team ★
kaytea ross
FOUNDER & CREATIVE DIRECTOR
After completing a double degree in Graphic Design and Marketing (nerd alert), Kaytea spent the better part of the last decade working across branding, print, design and marketing before opening the doors to House of Zemi.
Along the way, she realised too many businesses were being given marketing that looked good on paper but never actually felt like them. So she built the kind of creative studio she'd always wished existed, one where strategy comes first, creativity has a purpose and clients are treated like people, not projects or cash cows.
She's equal parts strategist, designer and problem solver, with an uncanny ability to spot what's missing, ask the questions no one else has thought of and turn scattered ideas into marketing that finally makes sense.
The title she's most proud of isn't Founder, it's Mum to Remi. Everything else (including House of Zemi) was built around creating a life that leaves room for both great work and the people who matter most.
georgia o’leary
MARKETING ASSISTANT
Georgia is the newest face around the House and proof that fresh ideas are worth listening to.
Currently completing the final semester of her Bachelor of Business (Marketing) at QUT, she's built experience across social media, PR, events and content creation while working with businesses in retail, beauty and hospitality.
She's the kind of person who notices the little things, asks thoughtful questions and somehow always has another idea to throw into the mix, which, around here, is exactly the kind of energy we love.
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Because dating two people at once rarely ends well.
We're big believers in protecting our clients' ideas. If we're helping you become the go-to business in your industry, it wouldn't feel right helping your competitor do the exact same thing.
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We know the word budget makes some people break out in a cold sweat. Don't stress, we're not trying to spend every last dollar.
We're trying to avoid recommending a champagne marketing plan when you've brought a prosecco budget (which, for the record, we also love).
Knowing what you're comfortable investing helps us prioritise what will make the biggest impact first and build a plan that's actually realistic for your business.
And if you're worried your budget might be "too small" for us, think again.
We work with businesses of all shapes, sizes and budgets. A smaller budget doesn't mean we can't help, it just means we'll focus on the things that'll give you the biggest bang for your buck first. You can always add more as your business grows.
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Ah yes. The million-dollar question.
Hopefully not literally.
Every business is different, so we don't believe in squeezing you into a package because it looks pretty on a pricing page. We'll recommend what makes sense, tell you what doesn't and promise not to upsell you things you don't need.
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Technically.
Think of them more like recipes than rules. Some businesses need the full banquet. Others just need dessert.
We'll build something that actually fits instead of making you pay for ingredients you'll never use.
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The ones who are just a little bit obsessed with what they do.
People who care about their customers, trust the creative process and understand that good marketing isn't built overnight.
Egos can stay at the door.
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Perfect. That's kind of our thing.
You don't need to rock up with a 47-page marketing strategy. Just tell us what's keeping you awake at 2am and we'll figure out the rest.
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Eww, absolutely not.
We start with a three-month commitment because good marketing takes longer than a fortnight to work its magic. After that, you're free to roll month-to-month.
We'll send your invoice at the start of each month, and you'll have 30 days to pay it.
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As involved as you'd like.
Some clients love brainstorming every idea over voice note and meeting weekly in person. Others would rather approve the final version and get back to running their business.
Either way works for us.
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Wild concept, we know... but yes, duh.
We reply to emails. We answer the phone. We communicate.
You'll hear from us regularly, know what's happening and never be left wondering if we've accidentally fallen off the face of the earth.
The bar is surprisingly low these days.
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We have a chat over a coffee, zoom, call, carrier pigeon. Whatever works.
We'll talk about your business, your goals, what's working, what's driving you up the wall, we’ll ask you that dreaded question about budget and what success actually looks like.
If we think we can help, we'll tell you. If we don't, we'll tell you that too.